Why can't I find the printer? (For Windows)

Created by Pedoolo Support, Modified on Wed, 23 Aug, 2023 at 11:14 AM by Pedoolo Support

Situation: When you install the driver for the first time, it keeps searching for a long time but finds nothing next.

Reason: Unprepared printer 

Check if the printer is turned on(and you have heard three consecutive beeps)and the USB is connected to the printer (if the driver is installed via USB).

Please follow the steps below to restart:

(1) Close the driver.

(2) Unplug and plug the USB cable into the same port of your computer. 

(3) Turn off your printer, turn it on, and wait for it to consecutively  beep 3 times to get ready.

(4) Click to reinstall the driver.


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