Situation: I have set up my printer on my Windows successfully, but it shows offline status.
The printer shows Printer Offline because the printer and the computer are disconnected. There are several reasons:
Reason ①: The USB cable is not plugged, loose, or off
(1) Reconnect the USB cables to the same USB port of the computer.
(2) Restart the printer.
Reason ②: The printer is connected to a new USB port
Ensure every time you insert the USB cable to the same USB port of the computer in which you installed the driver the first time. If the printer is connected to a new USB port, the computer might not find the printer.
(1) Please unplug the USB cable, and replug it in the same port you inserted the first time.
(2) Restart the printer.
If the printer still shows offline, please remove the printer and the driver from your Windows, restart your computer, and reinstall the driver again.
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